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Items where Author is "Guzman Rodríguez, Astrid Yovana"

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Thesis

Guzman Rodríguez, Astrid Yovana (2017) Programa de capacitación para fortalecer la productividad de los representantes de servicio al cliente de la cuenta de servicio FitBit en el call center Telus International en el año 2016. Other thesis, Universidad de San Carlos de Guatemla.

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