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Items where Author is "Mejía Ramos, Kenia María"

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Thesis

Mejía Ramos, Kenia María (2022) Diseño de investigación de una estrategia de servicio al cliente mediante el uso de un crm para la captación, retención y fidelización del Centro de Desarrollo Empresarial (CEDE) ubicado en zona 10 de la ciudad de Guatemala. Other thesis, Universidad de San Carlos de Guatemala.

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