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Items where Author is "Urrutia García Salas, Douglas Mauricio"

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Urrutia García Salas, Douglas Mauricio (2019) La medición del clima organizacional, como estrategia para determinar áreas de mejora en la calidad del servicio al cliente, en el Instituto Guatemalteco de Seguridad Social de la zona 6. Masters thesis, Universidad de San Carlos de Guatemala.

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